Payment:

We accept and prefer credit card payments (Visa, Mastercard, Discover, American Express) through PayPal. You can pay with your credit card through PayPal without having or creating a PayPal account. We will also accept cashiers checks or money orders. Please do not send personal checks or cash.

Make cashiers checks/money orders payable to: Erin Myers and send to address on printable invoice.

~~~International Orders - Payment & Shipping~~~

Sorry but we no longer ship internationally. This is due to the USPS rate hikes that we feel make shipping internationally too costly to make sense. If you find something in our store that you can find no where else and you really want to purchase it from us, please contact us via email and we will try to work something out and then we can give you a shipping quote before you commit to buy. If we do accept your international order, you must pay through PayPal. We will send you a PayPal invoice and ship the order once that is paid.

Shipping:

United States Shipping

We ship orders next business day* via USPS First Class or Priority Mail. Please allow 3-5 days for delivery.

Please see the following chart to determine our shipping & handling rates. Some items, due to their size and weight, will have higher shipping fees. These fees will be mentioned in the item description and we will also confirm these fees via email before the order is processed.

*If you are paying with a cashiers check or money order, the item will not be sent out until we receive and process payment.

**If your order qualifies for free shipping, please note that we reserve the right to choose the lowest priced shipping method available. This may change the delivery time frame in which your item will arrive. For example, a large order that weighs several pounds will probably be shipped via USPS Parcel Post with a delivery time frame of 2 to 9 days.

Express Shipping

Express shipping via USPS Express Mail is possible. Please contact us for a quote and we will e-mail you a separate invoice with the difference between the express cost and the shipping you will automatically be charged upon checkout.

USPS Express Mail will usually get your package to you overnight, but in some cases, depending on what part of the country you are in and what time the package goes out, it may take 2 days to reach you. USPS Express Mail starts at $19.50 for a 1lb or less package and goes up from there.

~~~International Orders & Shipping~~~

Sorry but we no longer ship internationally. This is due to the USPS rate hikes that we feel make shipping internationally too costly to make sense. If you find something in our store that you can find no where else and you really want to purchase it from us, please contact us via email and we will try to work something out and then we can give you a shipping quote before you commit to buy.

Returns:

We hope the items you purchase from us exceed your expectations and we take every measure we can to ensure this. However, if something is not up to your expectations we will do our best to remedy the situation. Refunds or exchanges will only be given if a problem is brought to our attention within 14 days after the item is received. Please follow the below steps if you are not completely satisfied with your item.

For all returns/exchanges, we must be contacted within 14 days of receipt of item to issue a return authorization number. We must then receive the item back within 30 days following authorization. Exchanged items or returned monies will not be issued until we receive the original item back in new, unused condition with tags and original packaging still intact. We cannot accept returns on items damaged in the mail if insurance was not purchased. Shipping charges are not refundable. We recommend insurance or signature verification on return packages because we cannot refund/exchange items we do not receive back.

Please be aware that most plush animals will have some loose excess “fur” that is a normal byproduct of the manufacturing process. Similarly, the plush items may have strings or plastic tags that should be removed with scissors. This is normal and is not a defect.

As your new plush friend has been living in some cramped quarters while on its journey to meet you, it may need a little TLC in the form of fluffing him or her.